07879 210633 (Phone)

River Thames to continue to rise over the next 24 hours

LATEST INFORMATION – 9 January 2014 – 4pm – we have been informed by the Environment Agency that the River Thames will continue to rise over the next 24 hours.

This information has been sent to:

– all South Oxfordshire district councillors

– all parish councils

– South Oxfordshire District Council Economic Development (for distribution to businesses)


– homes and businesses in at-risk areas should take immediate precautions – for advice on the measures you can take please click on the relevant menu tabs on the left hand side.  To see if you are in an area liable to flood please see the Environment Agency website http://www.environment-agency.gov.uk/ and via the Environment Agency Flood Map.

– please make sure your neighbours are aware of the situation

– please assist vulnerable resident

 listen to BBC Oxford, keep an eye on Oxfordshire County Council and Environment Agency websites and on their respective Twitter feeds

– please be aware of road closures and public transport disruption

–  please do not drive through flooded water – you could put your own life at risk, or damage other peoples’ properties

 please do not walk through flooded water next to water courses.

Important overnight telephone

– if you're in a life threatening situation then please dial the emergency services on 999

 if it is a none urgent call then please call the emergency service on 101

 if you are concerned about a vulnerable person with a social care need with an issue that cannot wait until normal office hours please call the county council's emergency duty team on 0800 833 408. 

Sandbags are available from:

– Crowmarsh – from the South Oxfordshire District Council office car park, Benson

 Henley – from Kings Road car park

– Shiplake – railway station car park

 so far more than 2,700 sand bags have been distributed across the Vale of White Horse and South Oxfordshire

 for a helpful guide on how to build an effective sand bag wall please see this YouTube video.

Who is responsible for what:

 the property owner – ensuring that their own property is protected, being prepared to vacate your house if necessary

–  Environment Agency – determines the level of flood warning and works to alleviate potential flooding issues

  Oxfordshire County Council – road closures and sand bag distribution (working with other agencies

– South Oxfordshire District Council – sand bag dumps and direct sand bag distribution to those at greatest need (working with county council).

Important: the council can not guarantee the supply of sandbags to any premises, so residents and property owners are strongly advised to make their own arrangements to protect their property, particularly if they live in within a flood plain or if they know their property is susceptible to flooding.

Bin collections – road closures due to flooding across the district are causing delays to our waste collection crews.  If your bins aren't emptied on your scheduled collection day*, please leave them on the roadside and crews will attempt to pick them up the following day.
*Please note, our adjusted Christmas calendar is in effect at the moment, so your collection day will be different.  See our Christmas calendar for details of your scheduled collection day.  The Biffa street cleaning crews are currently working into the evening to assist with the filling and distribution of sandbags.  These crews would normally be deployed to help the waste collection crews catch up after delays, but we are sure you'll understand that protecting people's homes from flooding has to be our first priority at the moment.

Communications Team

South Oxfordshire and Vale of White Horse District Councils


01235 540300.

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